ServiceNow Certified System Administrator (CSA)
Configure, administer, and maintain the ServiceNow platform with confidence.
One-time purchase · lifetime access · study on any device
Everything included — in full detail
This is exactly what you unlock. No vague promises — real numbers, straight from the portal.
Your full practice pool — 60 questions total, written to mirror the real exam blueprint, with full answer explanations for every question.
Including Database Administration, User Interface & Navigation, Service Automation, and more.
A complete, realistic exam-day simulation with the same question count and time limit as the real thing.
Covering every key term, concept, and framework you're expected to know.
Hand-picked walkthroughs and explainers organized by topic.
Visual breakdowns of the frameworks and models the exam tests you on.
The exact formulas and calculations you need, ready to review before test day.
A searchable glossary so unfamiliar terminology never slows you down.
Real field-reference and career reading picked for this profession — never more exam-prep.
See your accuracy by domain, spot weak areas early, and follow a built-in study schedule.
Study anywhere — your progress syncs on the device you are using and picks up where you left off.
No subscriptions, no renewals — buy once and keep studying until you pass.
See the ServiceNow CSA portal
Real screenshots — this is exactly what you'll be studying in. Click to zoom in.
How would you like to start?
Try before you buy, or jump straight into full access.
Get the printed ServiceNow CSA exam-prep guide — full digital portal access is included via the code inside.
Topics you'll drill
4 core topics pulled straight from the real question bank.
- Database Administration
- User Interface & Navigation
- Service Automation
- Collaboration
ServiceNow CSA exam requirements & cost
Straight from the certifying body — separate from what we charge for the study portal.
The CSA certification has no mandatory prior certification, but candidates must first unlock exam eligibility by completing ServiceNow's required Administration Fundamentals course through ServiceNow University (available free on-demand), and ServiceNow recommends several months of hands-on ServiceNow administration experience along with familiarity with database concepts before attempting the exam. The exam itself consists of 60 multiple-choice/multiple-select questions with a 90-minute time limit, delivered as an online remote-proctored or onsite exam via Pearson VUE. The current exam fee is $300 USD per attempt, with retakes priced at $150 USD.
Real pass rate, retake policy, scoring, and a study timeline for ServiceNow CSA — free, no purchase required.
Common questions
You might also need
Executive-level information security governance, risk, and program management.
Identity and governance, storage, compute, networking, and monitoring — full scenario-based prep for the real-world Azure administration skills AZ-104 tests.
Master the essentials of internal auditing with a full question bank, timed exams, and a shelf of real career reading.
Engagement planning, fieldwork, and reporting — drilled with realistic practice questions.
Business acumen, IT, and financial management for the final CIA paper.