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ITIL 5 Foundation
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ITIL Foundation (Version 5) — PeopleCert

Key ITIL terms, the Four Dimensions model, the product/service lifecycle, the ITIL Value System, value streams, and how ITIL intersects with AI and other frameworks — full prep for the 40-question ITIL Foundation (Version 5) exam.

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Everything included — in full detail

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350+ exam-style practice questions quiz pool

Your full practice pool — 350 questions total, written to mirror the real exam blueprint, with full answer explanations for every question.

7 exam domains covered

Including Key ITIL terms and definitions, The ITIL Four Dimensions of Product and Service Management, The ITIL Product and Service Lifecycle, and more.

Full mock exam — 40 questions, 60-min timed

A complete, realistic exam-day simulation with the same question count and time limit as the real thing.

1000+ flashcards

Covering every key term, concept, and framework you're expected to know.

28+ curated video lessons

Hand-picked walkthroughs and explainers organized by topic.

36+ diagrams & visual references

Visual breakdowns of the frameworks and models the exam tests you on.

8+ key formulas & quick-reference sheet

The exact formulas and calculations you need, ready to review before test day.

103+ term glossary

A searchable glossary so unfamiliar terminology never slows you down.

6 recommended books for ITIL 5 Foundation

Real field-reference and career reading picked for this profession — never more exam-prep.

Progress tracking & study planner

See your accuracy by domain, spot weak areas early, and follow a built-in study schedule.

Works on phone, tablet & desktop

Study anywhere — your progress syncs on the device you are using and picks up where you left off.

Lifetime access, one-time purchase

No subscriptions, no renewals — buy once and keep studying until you pass.

See the ITIL 5 Foundation portal

Real screenshots — this is exactly what you'll be studying in. Click to zoom in.

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Topics you'll drill

7 core topics pulled straight from the real question bank.

  • Key ITIL terms and definitions
  • The ITIL Four Dimensions of Product and Service Management
  • The ITIL Product and Service Lifecycle
  • The ITIL Value System
  • Value stream identification, mapping, and management
  • ITIL and AI
  • ITIL and other frameworks

ITIL 5 Foundation exam requirements & cost

Straight from the certifying body — separate from what we charge for the study portal.

Eligibility
No formal prerequisites — Foundation level requires no prior ITIL certification or mandated training; self-study is a valid path
Real exam cost
$536 official exam bundle (eBook + voucher + Learning Resource Kit) from PeopleCert directly; standalone voucher-only pricing varies $314-$600 by region/reseller, no single fixed number
Format
40 multiple-choice questions · 60 minutes · closed-book · web-based remote-proctored exam with language options

The ITIL Foundation (Version 5) exam is administered by PeopleCert on behalf of the ITIL framework's current owner. There are no formal prerequisites — Foundation level requires no prior ITIL certification, and unlike PeopleCert's higher-level ITIL modules (which mandate accredited training), Foundation can be self-studied. PeopleCert's own official exam bundle (eBook, exam voucher, and Learning Resource Kit) is priced at $536 directly from PeopleCert; standalone voucher-only pricing through resellers varies considerably by region, commonly reported between $314 and $600, so there's no single fixed number outside PeopleCert's own bundle price. The exam itself is 40 closed-book multiple-choice questions over 60 minutes, taken as a web-based remote-proctored exam with a choice of exam languages, with a 65% (26 of 40) passing score. ITIL Version 5 launched globally with Foundation in February 2026 — a real, substantive successor to ITIL 4, not a renaming, with an expanded eight-activity lifecycle model, an added AI-governance dimension, and new Complexity Thinking and Industry 5.0 human-centricity content. Content spans seven domains, most heavily the ITIL Value System (40%) and key terms/definitions (30%).

ITIL 5 Foundation exam blueprint

Real domain weighting from the certifying body's own published exam syllabus.

  • Key ITIL terms and definitions30%
  • The ITIL Four Dimensions of Product and Service Management10%
  • The ITIL Product and Service Lifecycle10%
  • The ITIL Value System40%
  • Value stream identification, mapping, and management5%
  • ITIL and AI2.5%
  • ITIL and other frameworks2.5%
Last verified: August 2026·Exam blueprint: PeopleCert's own fee/format table for ITIL Foundation confirmed via targeted search — exact match, no changes needed·Primary source: PeopleCert — ITIL Foundation ↗
Read the full pass rate & study guide

Real pass rate, retake policy, scoring, and a study timeline for ITIL 5 Foundation — free, no purchase required.

Common questions

No — at the Foundation level, PeopleCert does not mandate accredited training, and self-study is a valid path to the exam. (This changes at higher ITIL Version 5 levels, where PeopleCert requires proof of accredited training or official eLearning before releasing results.)

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