Frequently asked questions

Your access code is sent to the email you enter at checkout once payment is confirmed. You enter it in the portal once per device to unlock everything — usually within minutes.

No. Access is a one-time purchase per portal — no subscriptions, no renewals. Buy once, keep studying for as long as you need.

Refunds aren’t automatic just because one’s requested. Support first checks that your code was actually delivered to the right email and is working — if it was, we help you get in rather than refund, since the product itself was delivered. Requests must be made within 7 days of purchase, with your order email, through the Contact & Support form.

A tougher, "exam-hard" mock exam written specifically for your order, pushed past standard difficulty so the real exam feels easier by comparison. It’s an optional add-on, not included in base portal access.

On Amazon you get the printed study guide with the access code inside. Here you buy portal access directly — no shipping, no waiting — and can add the extra mock exam, higher-difficulty tier, or flashcards at checkout.

A complete study system: a full exam-style question bank, timed full-length mock exams, spaced-repetition flashcards, a searchable glossary, a video library, diagrams and formulas where relevant to the field, an error log, bookmarks, global search, a study planner, an exam countdown widget, a study timer, mastery badges, and a Recommended Reading section of real career/reference books — all on one account, on any device.

Yes — every portal includes a curated video library grouped by topic, sourced from real educational content for that field. The exact number varies by exam (some fields simply have far more educational video content publicly available than others), but it’s a real library, not a handful of clips.

Yes — accuracy broken down by topic/domain, a study planner, and progress tracking are built into every portal so you can see exactly where you’re weak before exam day.

A curated shelf of real, non-exam-prep career and field-reference books for that profession — the kind a working professional keeps for years, not just to pass one test. Each links to a real Amazon listing.

Yes. Every portal works on phone, tablet and desktop, and remembers where you left off across sessions.

No. We’re an independent study-resource publisher and are not affiliated with or endorsed by any certifying body. Our materials are high-quality practice resources designed to prepare you — always study alongside your official materials too.

That’s exactly why the Study Council exists. Chat with Sage, our free 24/7 AI study companion, anytime — or add a one-time $5 Council Pass to hear from a real, supportive person by email. It’s motivational and study-planning support, not professional or exam advice, and Sage itself is always free.

Yes — every exam has a free sample available right from its own page, so you can see the real question style and interface before you pay.

A growing catalog across audit & risk, security, legal, engineering, healthcare, and more — browse the full catalog to see every exam currently live.