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CMAA Exam Pass Rate, Format & Study Guide

A real reference for anyone preparing for the Certified Medical Administrative Assistant (CMAA) — National Healthcareer Association (NHA) exam — pass rate, retake policy, how it's scored, and a practical study timeline. This is independent reference content, not a sales page: everything below is sourced from CMAA Exam's own certifying body.

What the CMAA Exam exam is

The NHA CMAA test plan (2021 job analysis, revision of January 22, 2022) lists 110 scored questions plus 25 unscored pretest items in 135 minutes. The passing score is 390 on a 200-500 scaled score, computed from the 110 scored items. The seven domains and weights are Foundational Knowledge (9.09%), Communication and Professionalism (19.09%), Medical Law, Ethics, and Compliance (15.45%), Scheduling (14.55%), Patient Encounter (19.09%), Billing and Revenue Cycle (10%) and Medical Practice Administrative Procedures and Logistics (12.73%).

Why it matters

The CMAA is an NHA credential for front-office and administrative roles in medical practices.

Who this exam is for

Medical front-office staff and trainees who are preparing for the CMAA.

Pass rate

The certifying body does not publicly publish an official pass rate for this exam. Be wary of third-party sites citing a specific number here — treat any pass-rate claim you see elsewhere for this exam as unverified.

If you don't pass — retake policy

Retake rules and waiting periods are set by NHA; check the current candidate handbook before you reschedule.

How it's scored

The passing score is 390 on a 200-500 scaled score; a scaled score is not a percentage of correct answers, so the percent score in the portal mock is only a self-check. Format: 110 scored questions plus unscored pretest items in 2 hours 15 minutes on computer; the portal mock uses 110 questions in 135 minutes. No official pass rate is available for this exam, so none is quoted here.

Format at a glance

Format: 110 scored + 25 unscored pretest questions · 2 hours 15 minutes · computer-based · scaled score of 390 on 200-500 to pass
Real exam cost: Exam fees are set by NHA; confirm the current amount on the NHA site

The NHA CMAA test plan (2021 job analysis, revision of January 22, 2022) lists 110 scored questions plus 25 unscored pretest items in 135 minutes. The passing score is 390 on a 200-500 scaled score, computed from the 110 scored items. The seven domains and weights are Foundational Knowledge (9.09%), Communication and Professionalism (19.09%), Medical Law, Ethics, and Compliance (15.45%), Scheduling (14.55%), Patient Encounter (19.09%), Billing and Revenue Cycle (10%) and Medical Practice Administrative Procedures and Logistics (12.73%). 110 scored + 25 unscored pretest questions · 2 hours 15 minutes · computer-based · scaled score of 390 on 200-500 to pass. The passing score is 390 on a 200-500 scaled score; a scaled score is not a percentage of correct answers, so the percent score in the portal mock is only a self-check.

  • Foundational Knowledge9.1%
  • Communication and Professionalism19.1%
  • Medical Law, Ethics, and Compliance15.4%
  • Scheduling14.6%
  • Patient Encounter19.1%
  • Billing and Revenue Cycle10%
  • Medical Practice Administrative Procedures and Logistics12.7%

Full eligibility requirements and everything the CMAA Exam study portal includes is on the CMAA Exam product page.

What each domain actually tests

The content outline spreads questions across 7 areas: Foundational Knowledge (9.1%); Communication and Professionalism (19.1%); Medical Law, Ethics, and Compliance (15.4%); Scheduling (14.6%); Patient Encounter (19.1%); Billing and Revenue Cycle (10.0%); Medical Practice Administrative Procedures and Logistics (12.7%).

Eligibility requirements, in full

NHA publishes the eligibility rules for the CMAA in its candidate handbook. Read the current handbook before you register.

What it actually costs

NHA charges an exam fee. The amounts change, so no figure is quoted here; confirm them on the NHA site.

Keeping the credential — maintenance & recertification

Holding the CMAA involves NHA continuing education and renewal; check the current NHA rules.

How to actually prepare

Start with communication and patient encounters, then law and ethics and scheduling, finish with billing and practice administration, and take timed 110-question runs.

What's changing (2026)

This guide follows the NHA CMAA test plan (revision January 22, 2022), checked October 31, 2026. Fees and policies can change.

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