USPS Virtual Entry Assessment (VEA) — Exams 475 (Mail Handler), 476 (Mail Processing), 477 (Customer Service Clerk)

• Checking for Accuracy
• Work Situations
• Work Style and Motivation
• Work History Questions
• Process, Eligibility and Job Roles

The USPS Virtual Entry Assessments 475, 476 and 477 are the online assessments used for the Mail Handler, Mail Processing and Customer Service Clerk job groups (including Mail Handler Assistant and Postal Support Employee positions). They are issued by the United States Postal Service (USPS). Each VEA is taken online on a computer, laptop, tablet or smartphone and generally takes about 30 to 45 minutes; you have three days (72 hours) from the email invitation to complete it. This portal's practice mock has 60 questions across the exercise types. USPS states that you must score at least 70% to pass the VEA, and it reports results as eligible or ineligible without publishing a numeric score. USPS states that it never charges a fee for exams, applications or employment information. The content outline spreads questions across 5 areas; the largest are Checking for Accuracy (30.0%); Work Situations (30.0%); Work Style and Motivation (15.0%). You take the VEA after applying for a USPS job that requires it; USPS emails the invitation, and job eligibility is set by USPS in the job posting, so check usps.com/careers before you apply. USPS says you do not need to study for the VEA; this portal is optional practice with the exercise types and does not replace the USPS application or guarantee a result.

• Checking for Accuracy30%
• Work Situations30%
• Work Style and Motivation15%
• Work History Questions10%
• Process, Eligibility and Job Roles15%