Question
A female Muslim resident refuses to allow a male CNA into her room for personal hygiene care, stating it violates her religious modesty beliefs. The shift supervisor states, "We don't have time to switch assignments, tell him to just get it done quickly." How should the CNA handle this conflict ethically?
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Correct Action: Respect the resident's cultural/religious refusal and advocate for her rights. Politely inform the nurse supervisor that forcing care violates the resident's OBRA rights to personal preferences and religious beliefs. Offer to swap resident care duties with a female CNA. Deep-Dive Rationale: OBRA explicitly protects the resident's right to exercise cultural, religious, and personal choices. Forcing care against expressed religious beliefs constitutes psychological abuse and battery.
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